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Submitting a TikTok Claim — How to Do It the Right Way

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Written by Support
Updated this week

If your music is being used on TikTok without proper licensing, we can help you manually claim those uses. To ensure your TikTok claim is processed quickly and accepted, it must be submitted in the exact format below — any deviation will result in automatic rejection.


What We Need From You

Please provide the following details exactly as shown:

  • Song Title

  • ISRC Code (example: ABCDE1234567)

  • UGC ID — the ID of the TikTok video that uses your track

  • PGC ID — the ID of your original uploaded sound (your official release)

  • UGC Timeframe — the time range in the TikTok video where your track is used (example: 00:00 – 00:25)

  • PGC Timeframe — the matching time segment from your original track (example: 01:02 – 01:27)


Critical Rule

The UGC (TikTok video) and PGC (your original track) must match exactly in both content and duration.

Even a 1-second difference will cause your claim to be rejected.


Examples

✅ Good Claim Example:

  • Song Title: Example Song Title

  • ISRC: ABCDE1234567

  • UGC ID: 1234567890123456789

  • PGC ID: 9876543210987654321

  • UGC Timeframe: 00:00 – 00:25

  • PGC Timeframe: 01:02 – 01:27

  • Why it works: Both segments are 25 seconds and match perfectly.

❌ Bad Claim Example:

  • Song Title: Example Song Title

  • ISRC: ABCED1234567 (note the typo)

  • UGC ID: 1234567890123456789

  • PGC ID: 9876543210987654321

  • UGC Timeframe: 00:00 – 00:25

  • PGC Timeframe: 01:02 – 01:37

  • Why it fails: Segment durations do not match — 25 sec vs. 35 sec.


Submission Checklist

  • ISRC must be correct

  • UGC & PGC timeframes must match exactly

  • Segment length must be identical

  • Send all information clearly and completely


If Your Claim Gets Rejected

Re-submissions must follow all rules above. Incorrect claims are automatically rejected by TikTok and cannot be reprocessed unless corrected.


Summary Table

Required Info

Purpose

Song Title & ISRC

Identifies the correct track

UGC ID & Time

Pinpoints the TikTok usage

PGC ID & Time

Matches the source recording

Exact Match

Prevents auto-rejection by TikTok


Let us take care of the rest! Just send us the correctly formatted details, and we’ll submit the manual TikTok claim on your behalf.

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