There are two primary reasons why your royalty payment may be delayed or deferred:
1. Missing or Incorrect Payment Information
If your payment details in Tipalti (our global payment processor) are incomplete or incorrect, your payment will be deferred, not rejected. This includes:
Name or address that doesn’t match your bank account
Incomplete or incorrect account credentials
Missing selection for payout method
In such cases, Kingsmen Studio will automatically notify you via email, explaining what details need to be corrected.
2. Minimum Payment Threshold Not Met
We uphold a minimum payment threshold of $50. Until your accumulated royalties reach or exceed this amount, we’ll hold the payment and release it only once the threshold is met.
Summary Table
Issue | Result | Action Required |
Incorrect payment info | Payment deferred | Update your Tipalti details accurately |
Below $50 threshold | Payment held until threshold met | Wait for accumulation or check earnings dashboard |