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Whitelisting Your Facebook Page or Instagram Account

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Written by Support
Updated yesterday

If your own music videos or content are being blocked on your Facebook or Instagram pages, we can help. Kingsmen Studio can whitelist your official artist pages or accounts—ensuring your content isn't mistakenly flagged for copyright violations.


What Whitelisting Does

Whitelisting authorizes your own or officially managed pages/accounts to bypass automatic copyright enforcement on platforms like Facebook and Instagram. This prevents your properly cleared music from being muted, blocked, or taken down when used on your official channels.


Important Responsibility Notice

By requesting whitelisting, you confirm that you hold full ownership or clearance for all content shared on those pages or accounts. Should any disputes arise, you're accepting full responsibility.


How to Request Whitelisting

Please choose one of the two methods below:

Option 1: Kingsmen AI Chat Bot
Reach out in our Help Center and say:

“I’d like to whitelist my Facebook/Instagram page.”
The bot will guide you to submit the correct page URL or username.

Option 2: Email or Support Ticket
Send us a request via Support at [email protected] or submit a ticket in our Help Center. Please include:

  • Links to the Facebook Page and/or Instagram Account you want whitelisted

  • Confirmation you control or manage the pages/accounts

We’ll forward your request for processing.

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